1) easy to make an appointment, don't have to wait for a long time for availability.
2) great facilities
3) friendly staff
5/9/2019
It was a lovely experience.
5/21/2019
Excellent experience!
5/27/2019
It's the best spa in Geneva and very relaxing as quiet
5/27/2019
Lovely staff, clean, spacious
6/10/2019
The venue is elegant, the staff were nice and welcoming.
6/15/2019
Absolutely lovely experience, made perfect by the staff. Each and every one was so nice, professional and warm.
6/21/2019
Amazing service and quality of spa
7/4/2019
attentive service, quality products
7/24/2019
Beautiful spa, excellent service and wonderful massage
7/29/2019
Nice people, clean, excellent
8/8/2019
a 5 starts spa
8/14/2019
Outstanding, the best!
8/14/2019
great steam bath
8/23/2019
Definitely yes, feel relaxed upon crossing their door.
8/27/2019
absolutely fantastic, and Marie is amazing
8/27/2019
Calm, quiet, beautiful, professional, competent
8/29/2019
Very nice setting. Massage was wonderful and very professionnal
8/31/2019
NICE SWIMMING POOL AND NICE PEOPLE FOR SERVICES
9/8/2019
Great therapist!
Great Place!
9/16/2019
Good atmosphere
9/26/2019
Excellent service
9/28/2019
3. One thing you especially liked about Kempinski Spa
Answered: 56Skipped: 16
good masseuse
5/9/2019
The facility
5/15/2019
Relaxing atmosphere
5/20/2019
Atmosphere
5/27/2019
Decor, candle light everywhere, fabulous relaxation room and nice ladies at reception
5/27/2019
Nice staff
5/29/2019
Facilities, facial products
5/30/2019
The relaxation room before and after the session
5/30/2019
The massage therapist Gabriella
6/4/2019
The service was excellent and great to have the pool.
6/6/2019
massage
6/6/2019
The beautiful decor and polite staff.
6/8/2019
Emma at reception
Dates and apples in relaxation room
6/10/2019
The massage was top notch, really professional, very attentive to your preferences. Taking a duo massage with your partner is especially nice.
The pool area was warm and bright.
6/15/2019
The quality of the Spa (the comfortable massage beds!)
6/21/2019
The facilities are very cosy and nice, the access to the pool
6/21/2019
Excellent service provided
6/24/2019
Not busy
7/1/2019
5* star infrastructure
7/4/2019
Grear masseuse
7/4/2019
Grear masseuse!
7/4/2019
service
7/24/2019
Bright and peaceful atmosphere
7/25/2019
All great
7/26/2019
Very civilised
7/28/2019
Everything
7/29/2019
It just amazing
7/31/2019
Hammam and pool and facial
8/8/2019
Service
8/9/2019
Clean & professional
8/12/2019
Nice environnement, welcoming receptionist.
Daniela's massage was today just perfect for me.
8/12/2019
Nice facilities
8/12/2019
The well equipped spa, and the service!
8/14/2019
Exceptional and outstanding experience, the staff make you feel like a queen. Fantastic face massage, treatment itself wonderful. Staff excellent.
8/14/2019
The Staff was really great
8/15/2019
Excellent service throughout - from the "prise de rdv" by telephone to leaving after my treatment. All staff most pleasant and helpful. Much better than average.
8/19/2019
Professionalism. Great facial and massage
8/20/2019
helpful staff
8/23/2019
Massages, duo suite
8/25/2019
very clean SPA and the relaxing atmosphere in genera.
8/27/2019
Marie's treatment
8/27/2019
It was wonderful. Very spacious treatment rooms, divine scents, high quality products and skilled therapist.
8/29/2019
Pro
8/29/2019
I liked the quiet and zen surroundings.
8/31/2019
The atmosphere and attention to the clients!
9/1/2019
Calme et détente
9/1/2019
Clean. Warm towels. Resting room!
9/6/2019
Pauline, She is really a very good masseuse
9/6/2019
NICE ENVIRONMENT AND DECORATION
9/8/2019
Amazing service!
9/12/2019
Lovely place, lovely staff. Nice to have offers to be able to enjoy the lovely treatments offered-
9/16/2019
The swimming pool and resting area there is fantastic and a huge number of treatment rooms in the spa itself.
9/19/2019
Welcome and quality of massage therapist
9/21/2019
I asked to have an additional treatment when I arrived, very pleased they could despite being busy at the time.
9/26/2019
Swimming pool
9/26/2019
Massage is the best
9/28/2019
4. One thing Kempinski Spa could improve on
Answered: 33Skipped: 39
The staff who is giving the massage. They aren’t very talented..
5/15/2019
They should warn the customer when there's a water bike lesson in the swimming pool!
I couldn't enjoy it as much as I would have liked to because it was too noisy.
5/23/2019
The sauna was too hot (and as a Finn, I do know the good saunas..)
5/27/2019
Is there a hanmam? Not clear if we can use it
5/27/2019
Staff is rude when BuyClub voucher is mentioned.
5/30/2019
Temporary keys for the changing room
5/30/2019
The fruit in the relaxing-room. My apple was rotten.
6/4/2019
You have to go through the corporate conference centre to get to the spa which isn't great - but that's a big thing to have to change!
6/6/2019
Continuity between treatments. My friend and I both received the same facial, however, our experiences and what we received were different. We realized this after talking to each other.
6/8/2019
Remove plastic goblets
6/10/2019
Couldn't find an area to just relax outside of the pool area.
You have to repeatedly go through the reception area which is open to the conference part of the hotel.
6/15/2019
Nothing comes to mind
6/21/2019
Changing room facilities
6/24/2019
More types of sauna (hammam)
7/1/2019
Nothing
7/4/2019
Nothing
7/4/2019
Nothing
7/4/2019
All good
7/28/2019
All is good
7/29/2019
n/a
8/14/2019
Everything is just PERFECT
8/14/2019
The price for the access to their Spa facilities, which seems really high for what it is. (100chf for a day access, 50chf if you had a service there for less than 1h30, and free for any 1h30 or more service you get)
8/15/2019
can't think of anything
8/19/2019
Their rates
8/27/2019
nothing, it was perfect.
8/31/2019
You are great!
9/1/2019
Ladies sauna could be warmer.
9/6/2019
The size of the
9/6/2019
ON PRICES
9/8/2019
put more "frites de natation" and of better quality near the swimming pool. the ones I always found are old. Last Friday, they were none so could not make any exercice in the swimming pool.
9/16/2019
Access could be improved as one needs to call for staff to come and open the doors for the locker rooms and the swimming pool.
There was no music in the relaxation room when I was there (maybe was exceptional). If not, some soft relaxation music could add to the relaxation.
9/19/2019
Can’t think of anything
9/21/2019
I am happy with all,
9/28/2019
5. Do you think you'll return to Kempinski Spa in the future, even without a BuyClub voucher?
Without the voucher its too expensive given the quality of the massage
5/15/2019
Absolutely!
5/27/2019
Have in the past and will again in the future. Buy club is not always on ;)
5/30/2019
Too expensive
6/4/2019
Good skin care advice. I would like to try other treatments.
6/8/2019
Masseuse not experienced- felt lost and did not smell nice- and burped!
6/10/2019
It's quite far for me, but I would really like to go back.
6/21/2019
Love it
7/4/2019
Expensive
7/26/2019
J'apprécie l'offre spéciale pour 3 massages à prix réduit pour les personnes ayant utilisé un bon BuyClub. Very consumer friendly!
8/12/2019
Definitely yes. The SPA is obviously managed extremely professionally. They take care of each ones needs separately, you feel totally cared for.
8/14/2019
have already bought 3 more facial treatments.
8/19/2019
Too expensive
8/20/2019
Kempinski offers reduction treatments for buyclub user, currently, so do not hesitate. Without offers I will not return to the SPA (too expensive)
8/27/2019
Too expensive
9/6/2019
The whole experience was delightful, a luxurious, relaxing, pampering treat. Staff extremely attentive, accommodating and professional.
9/26/2019
The cost of massage is too high for me
9/28/2019
6. Any other comments to BuyClub or to Kempinski Spa?
Answered: 16Skipped: 39
It was a wonderful experience. Staff was more than welcoming. Facilities wonderful. I have only good memories from my spa treatment and I will come back.
5/21/2019
Thank you!
5/27/2019
Keep with these type of fantastic offers, it's what the genevois/expats like to discover, not dishevelled or cheap places.
5/27/2019
Lovely experience
5/29/2019
Ensure everyone receives the same treatments.
6/8/2019
Happy to have tested the place
6/10/2019
Thank you for opening up this option, and allowing me to discover and spend time in such a lovely place.
6/21/2019
Would love to see more promotion similar to Kempinski spa
6/24/2019
Very friendly staff
7/1/2019
Repeat the offer.. the inclusion of access to pool and hammam/sauna upgrades the offer and experience!!
7/26/2019
To BuyClub: this was another great choice, thank you!
8/14/2019
Just keep excellent work as you already are.
8/14/2019
Maybe buyclub could propose some other treatments together with massages like body-scrubs to vary the offers choices.
8/27/2019
WE BOUGHT ANOTHER ABONMENT FOR SPA AT GOOD PRICE THANKS REALLY NICE AND WE RECOMMEND IT
9/8/2019
Very pleasant and welcoming staff, good quality massage, a true moment of relaxation.
9/19/2019
Dear buyclub, thanks for all offers you work on !
Will you have again vouchers for the massages to Hotel President Wilson ?
Kind regards
9/26/2019
Love Your City More with up to 50% off
Get notified when exclusive offers are launched in your city:
