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Valmont Spa at Fairmont Hotel | Survey Results

Total replies: 43
Sent to: 152
Offer ID: 3770 See page

1. Did you discover Valmont Spa at Fairmont Hotel for the 1st time when using your BuyClub voucher?

Answered: 43 Skipped: 0

2. Would you recommend Valmont Spa at Fairmont Hotel to others?

Answered: 43 Skipped: 0
Excellent service, extremely professional, clean and wonderful massage.
7/26/2020
Staff are very professional and relaxing room is super comfortable
8/28/2020
Amazing experience
9/4/2020
Excellent massage in a well equipped room
9/7/2020
Already did!
9/27/2020
I have been several times to Valmont Spa at Fairmont Hotel and experienced each time a wonderful massage.
10/12/2020

3. One thing you especially liked about Valmont Spa at Fairmont Hotel

Answered: 30 Skipped: 11
Quality of facilities (the towels are just wow), customer service, the dedication of the staff, cleanliness of the spaces, free slippers :)
6/22/2020
Cosy and clean
6/28/2020
the cabins and the spa looks great, very welcoming. The massage tables and sheets are very comfortable
7/8/2020
Very pretty Spa, flexible and competent therapists. Loved the choice of massage oils.
7/15/2020
the place, clean, fresh, inviting
7/26/2020
Masseuse
7/27/2020
The friendliness of the staff.
8/2/2020
Massage
8/7/2020
Amazing Spa and amazing treatments.
8/11/2020
Client service is excellent
8/26/2020
Guidance and recommandations about the products
8/28/2020
Facial massage is great
8/28/2020
everything was perfect
8/31/2020
Relaxing atmosphere
9/3/2020
Hospitality and quality of treatment
9/4/2020
The massage therapist was brilliant.
9/7/2020
The therapist Anita best I’ve ever had! Professional and GOOD
9/7/2020
Super quiet place, really relaxing
9/7/2020
Amazing massage - relaxing atmosphere
9/11/2020
The spa itself was lovely and the use of the relaxation room after was great to extend the period of relaxation post facial.
9/13/2020
It’s a nice and quiet place.
9/14/2020
Amazing massage, beautiful facilities, one of the best in Geneva
9/23/2020
The experienced staff.
9/26/2020
Very few people, quiet, fragrant, beautiful place! I actually forgot my bathing suite and they offered me a large choice of them to choose from free of charge.
9/27/2020
nice welcome, relaxing atmosphere
10/7/2020
Accueil, qualité du massage et gentilesse
10/9/2020
the staff & the service!
10/12/2020
A great massage by Sarah, a great massage therapist! Open on week ends including Sundays! very convenient!
10/12/2020
Friendly welcome desk, nice setting and professional treatment geared to special needs.
10/12/2020
The space
10/24/2020

4. One thing Valmont Spa at Fairmont Hotel could improve on

Answered: 14 Skipped: 27
Perhaps allow access to the spa area after the massage
6/22/2020
Parking access
6/28/2020
Offer access to gym, swimming pool and rest of the spa instead of just the massage and that’s it
7/8/2020
Better indications where it is in the hotel, I had troubles to find it. It is indicated as "beauty salon" something like that and I wasn't sure it was the spa.
7/8/2020
Put same music
7/11/2020
Nothing!
7/15/2020
The music played during the massage.
8/2/2020
A small snack in the relaxing room will be welcome
8/28/2020
The atmosphere is not very friendly and inclusive. You cannot enter the changing rooms without a from the reception. The atmosphere when entering the spa is not very relaxing, it is more of a beauty parlor feel.
9/7/2020
Nothing, the place is perfect
9/7/2020
The system of access to the vestiaire. No more key, no entry.
9/14/2020
Shame the buyclub deal doesn’t include access to their pool/facilities, it’s a very nice one and would definitely be a nice perk
9/23/2020
I would love to have some herbal tea after sauna, but only water fused with lemon was offered.
9/27/2020
It was very crowded
10/24/2020

5. Do you think you'll return to Valmont Spa at Fairmont Hotel in the future, even without a BuyClub voucher?

Answered: 41 Skipped: 0
Too expensive without voucher
7/8/2020
Actually depend on the price
9/4/2020
Still a bit expensive but the spa offers better rates for Known customers
9/7/2020
Definitely will buy a voucher again.
9/27/2020

6. Any other comments to BuyClub or to Valmont Spa at Fairmont Hotel?

Answered: 6 Skipped: 27
It would be great to have vouchers for 90 mins massages instead of 60
7/8/2020
Thanks for this offer. It was really one of the best massage vouchers I have bought on BuyClub. The therapists were absolutely amazing and adjusted to our personal needs and preferences.
7/15/2020
Daniela was great
7/27/2020
Bravo on best fscial in Geneva!
9/7/2020
Many thanks!
9/27/2020
Fair value for money - nothing more
10/7/2020
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