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19th Avenue | Survey Results

Total replies: 91
Sent to: 265
Offer ID: 3539 See page

1. Did you discover 19th Avenue for the 1st time when using your BuyClub voucher?

Answered: 91 Skipped: 0

2. Would you recommend 19th Avenue to others?

Answered: 91 Skipped: 0
Highly recommended,very satisfied
10/4/2019
Laila est une excellente technicienne, elle connaît parfaitement son job, et Zoraida est une coiffeuse polyvalente qui a parfaitement su mettre en application les instructions de Laila, sans parler de la superbe coupe et du magnifique brushing qu’elle m’a fait. Je suis transformée grâce à elles et n’aurais pas pu être plus ravie du résultat. Je les recommande à 1000% !
10/4/2019
Perfect service provided duly in time o
10/16/2019
My haircut was not very good. Hair was cut carelessly to different lenghts and thickness, it requires fixing. I do have short but plentiful and thick hair which requires proper attention - I did not receive that on this occasion.
10/18/2019
Very professional haircut
10/21/2019
Merci à Antoine ! Excellent coiffeur
10/24/2019
Place is nice and big space
10/30/2019
I usually get good haircuts, but this time I don't like the cut at all. He did a terrible job.
11/7/2019
Excellent accueil
11/9/2019
I have been in Eaux Vives hairdresser and the service was perfect
11/10/2019
Yes and do all the time. People often comment on my hair and I send everyone that does to them - and send everyone through BuyClub to go there.
12/2/2019
Professional advices on cut and color and super friendly and welcoming attitude.
12/6/2019
Bad experience. The hairdresser asked me if I wanted "the gloss" and I said sure thinking it was included. He only told me the price of an extra 30 CHF after it was done. Otherwise, I told him not too blonde and he went crazy and made me platinum. I don't recommend this place at all.
12/7/2019
Long operating hours, open Sunday, great stylists!
12/13/2019
Great service in general
12/23/2019
It is a great place with great hairdressers
2/7/2020
Great result as usually
2/9/2020
Excellent service, best haircut
2/18/2020

3. One thing you especially liked about 19th Avenue

Answered: 66 Skipped: 23
Staff and result
10/4/2019
Le professionnalisme, le résultat parle de lui-même.
10/4/2019
Very professional
10/5/2019
Very friendly
10/5/2019
Service
10/6/2019
Ready to listen
10/8/2019
They are nice and accept the voucher quickly and without hesitation
10/9/2019
Very respectful and good at what they do
10/11/2019
Professional service
10/11/2019
People there are very nice
10/12/2019
Friendly and extra attention to detail
10/12/2019
I had a great experience at 19th Avenue. I love in particular Sendrine, who is an expert! She listens carefully to your needs and wishes (even some crazy ones), and then she will give her advice - which is a combination of latest trends, healthy choices, and addresses your particular needs. She will give you options and the pros and cons of each. With her, you make the best decision for your hair! When you are leave, your hair looks amazing and you feel fabulous!
10/15/2019
Coloring without ammonia and great cut
10/15/2019
Booking was simple and hair dresser was helpful and caring
10/16/2019
I wish to appreciate high Professional work of Colourist .
10/16/2019
The reservation was very smooth and the service was attentive.
10/16/2019
Friendly service. Good advice. Great results
10/17/2019
Friendly
10/18/2019
Professionnalisme, ce sont les meilleurs !
10/21/2019
Good service and good customer experience
10/21/2019
Confortable avec un staff super
10/24/2019
open on weekend
10/26/2019
They were all super nice! The staff was amazing.
10/26/2019
Very good service
10/30/2019
Very friendly and professional staff, nice overall atmosphere
11/1/2019
Pascale is amazing!!
11/1/2019
An extremely pleasant pampering experience
11/7/2019
It's convenient.
11/7/2019
Professionnels de qualité et de bon conseil
11/9/2019
The location and the service
11/10/2019
Good service
11/14/2019
The service, they speak several languages (Spanish included). There were not many people thus, they were not running around yet were able to take time to chat, deliver and be more caring than on a Saturday when hairdressers tent to be busy
11/22/2019
Great hairstylists!
11/23/2019
Service and environment
11/25/2019
Flexibility for appointments
11/26/2019
Great stylists
11/30/2019
Laila, Gok, the friendly team, briliant service and they remember what tea, croissants, orange juice I like and get it for me without asking every single time I visit :)
12/2/2019
The staff were friendly and accommodating, great head massage! The listened to what I wanted and didn't feel rushed.
12/2/2019
The products are really good and the employees are really professionals that give always good advices.
12/6/2019
Service
12/7/2019
Warmth and professionalism of the staff
12/12/2019
My hair looks like spun gold and my cut is so funky and cute.
12/13/2019
Quality of the service and advices from the hair dresser
12/15/2019
The people
12/15/2019
The friendly staff
12/17/2019
Great results
12/17/2019
Sandrine is very good at hair Color
12/23/2019
Good service, hairdresser spoke English which really helped!
1/4/2020
Level of consultation & technical knowledge
1/4/2020
Service, welcome, attention to detail, and the professionalism of the stylists
1/13/2020
Great service
1/15/2020
Great head massage this time during the shampoo!
1/16/2020
Kind and professional service
1/25/2020
Good products, nice environment
1/29/2020
Salon aéré. Des coiffeurs et coiffeuses très professionnels.
2/3/2020
the one by the airport is open on Sundays
2/5/2020
quality of stylists
2/6/2020
Quality
2/6/2020
The hair dressera
2/7/2020
Hairdresser
2/7/2020
Very skilled hairdresser
2/9/2020
Always satisfied with my haircut
2/9/2020
Professionalism and friendly environment. Personalised customer service.
2/9/2020
Profesionalism of the Team!
2/10/2020
Excellent sense for cut & color.
2/13/2020
Hair massage before the hair cut
2/18/2020

4. One thing 19th Avenue could improve on

Answered: 33 Skipped: 56
Rien
10/4/2019
Quality of haircut!!!
10/5/2019
Not really done professionally or with passion. Aggressive haircut cutting style.
10/8/2019
Decor
10/12/2019
Offer some coffee?
10/15/2019
Everything was fine with me
10/16/2019
Attention to client's individual hair, rather than basic snip-snipping
10/18/2019
English
10/26/2019
Honestly! Nothing!
10/26/2019
Nothing
11/1/2019
Atmosphere is a bit dead, but colourist & stylists are good!
11/7/2019
Nothing I could think of
11/7/2019
My hair cut was not good at all.
11/7/2019
Nothing . It was just fine
11/10/2019
Frendly
11/14/2019
Provide more hair treatments
11/22/2019
No
11/26/2019
Bring another Anthony in! Such a good hairdresser.
12/2/2019
Venue was a little large/empty/sterile feeling as it wasn't full, and a little dark. Maybe a few things to make it feel warmer.
12/2/2019
Can’t think of anything
12/7/2019
Telling customers the price fo everything/anything extra that they offer.
12/7/2019
Nothing
12/12/2019
Na
12/13/2019
It is very expensive (outside a BuyClub voucher)
1/4/2020
Nithing
1/13/2020
It’s all so wonderful!
1/16/2020
Le manque d'empathie.
2/3/2020
offer coffee...:)
2/5/2020
punctuality
2/6/2020
Nothing
2/7/2020
Store environment
2/9/2020
No bathrooms for customers.
2/13/2020
Nothing
2/18/2020

5. Do you think you'll return to 19th Avenue in the future, even without a BuyClub voucher?

Answered: 89 Skipped: 0
J’ai enfin trouvé le salon de coiffure qui me correspond
10/4/2019
Welcomed with croissant, fresh juice and coffee, what else?
10/5/2019
Because price was the same without voucher!!!
10/7/2019
Not the best haircut experience.
10/8/2019
Hairdressers are too expensive in switzerland
10/9/2019
I have already perchase voucher for the next visit
10/16/2019
100%
10/26/2019
I would recommend 19th Avenue at Eaux Vives
11/10/2019
But it would be very expensive. I am now going every month or so, and the vouchers mean I can give each staff member I deal with a really decent tip.
12/2/2019
I would need a "maybe" option for this question. It was very nice service and treatment, but I am still on the look out for something that blows my mind in Geneva. I am currently exploring, it is a little farther than I would travel for just a good haircut with nice service. If I lived closer, probably yes. For my distance from home, I probably need something a bit more exceptional that I can't get elsewhere in Geneva.
12/2/2019
Its super expensive w/o a voucher - especially for highlights!
12/15/2019
But probably not without a voucher. I can’t afford it.
1/4/2020
Definitely yes, Andreas, the owner, is a star!
1/13/2020
Trop cher et éloigné de mon domicile.
2/3/2020
Regular price for men’s haircut is too high vs other salons
2/6/2020
The salon is really expensive. The vouchers allow me to go there.
2/7/2020
Rates are out of my budget
2/10/2020

6. Any other comments to BuyClub or to 19th Avenue?

Answered: 13 Skipped: 56
Same price , how come the Voucher was sold as a special rate please ?
10/7/2019
It is really worth it
10/9/2019
Perfect !
10/13/2019
No
10/16/2019
I think they will be my usual hairdresser now. They were so good!
10/26/2019
ce sont des coiffeurs expérimentés. Très satisfaite du résultat
11/9/2019
Would be good to have a wifi connection info (password) easy to spot on rather than asking to the crew. More international magazines to read (not only French )
11/22/2019
Thank you for being a buyclub champion!
11/26/2019
Love this offer please keep it coming
11/30/2019
Love them!!!!!!!!!!!!!
12/2/2019
Thanks to 19th Avenue for continuing their relationship with BuyClub!
1/13/2020
Great service by Daniel at the airport shop
1/15/2020
Keep up the good work
2/7/2020
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