I told the hairdresser i wanted my hair to stay lights had a voucher for highlights and recommend hair dye so i said ok and in the end my hair is really dark now with no more highlights… opposite of what i wanted and paid for!!
9/14/2021
Super service d’une grande qualité.
10/6/2021
Wonderful experience as always
11/1/2021
excellent!
11/19/2021
They are consistently excellent!
11/19/2021
excellent service today
11/26/2021
Excellent service and Ngo is the best hairdresser in Switzerland /Europe
12/2/2021
I have been to two different stylists at the Thonex location, they were both great. They really take time with their clients.
12/23/2021
3. One thing you especially liked about 19th Avenue
Answered: 40Skipped: 10
very nice hairdresser. nice advise.
9/2/2021
Friendly professionals
9/6/2021
Facile de parquer et on peux faire des courses après!!
9/9/2021
Big space and friendly staff.
9/13/2021
Personal advice and proactive proposal from hairdresser. Not just listening to what I thought I needed but also proposing something better and more suitable.
9/19/2021
The hairdressers are experienced
9/20/2021
Top hair stylists
9/22/2021
Kind and professional staff
9/23/2021
great service, great cuts
9/26/2021
They have the best hair colourists and hairdressers in town!
9/28/2021
efficiency
9/29/2021
The haircut was fast and excellent. The hair salon felt upscale.
10/4/2021
Good quality of service
10/5/2021
Coiffeuse très sympathique et professionnelle.
10/6/2021
Alexis talked to me before he started his job and he understood exactly what I wanted.
10/6/2021
Le service
10/9/2021
Excellent hair cut
10/10/2021
Easy ambience
10/16/2021
Flexible hours, ease of access (at Airport location)
Great scalp massage!
10/29/2021
very friendly and professional service
10/30/2021
Cyril
11/1/2021
Great work on cut and highlights, friendly stylists, efficient service
11/2/2021
best experience, great service!
11/13/2021
Advice on the choice of hair color
11/19/2021
great cut
11/19/2021
They love to pamper you.
11/19/2021
Friendly
11/20/2021
Professional hairdresser
11/23/2021
the hairdresser lady
11/26/2021
Cyril at the airport store is good
11/29/2021
Location is downtown;
Space is huge and quiet,
Team very respectful and professional
What eslse?
12/2/2021
Clean fresh enviornment and very comfortable for customers.
12/2/2021
People
12/4/2021
Quality of the service and nice peoole
12/10/2021
Nadia au salon de Carouge est professionnelle, à l'écoute et efficace. Thé et massage des mains de 10 min offerts quand j'y suis allée !
12/10/2021
Margaux
12/10/2021
Kindness and attention to detail. Customer oriented
12/13/2021
Welcoming people and very professional
12/14/2021
The shampooing! Heavenly.
12/23/2021
Easy parking
12/30/2021
4. One thing 19th Avenue could improve on
Answered: 17Skipped: 33
Staff to answer the phone while they are with clients
9/22/2021
Keep historical data of clients even if visiting their shop with a buyclub vouchers as they could come back
9/23/2021
none
9/29/2021
English
10/4/2021
Nothing to add here as everything was top notch.
10/4/2021
-
10/6/2021
The normal prices are very expensive
10/6/2021
a warmer welcome
10/10/2021
Tough to find w parking and setting not very cosy
10/16/2021
Sometimes the welcome is rather cold
11/19/2021
tv program content. when they wash your hair, you cannot avoid to see a film with killing and dinosaurs..it is very stressful.
11/26/2021
Taking the appointment correctly
11/29/2021
No idea!
12/2/2021
None that I can think of
12/2/2021
They could have vouchers for coloration only and not always with cut also
12/10/2021
It's just a bit too expensive without the buyclub offer. Fortunately they have it a couple times a year.
12/23/2021
Decor in salon.
Offering a drink.
Offer discounted parking charges.
12/30/2021
5. Do you think you'll return to 19th Avenue in the future, even without a BuyClub voucher?
