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Ukiyo | Survey Results

Total replies: 182
Sent to: 571
Offer ID: 3313 See page

1. Did you discover Ukiyo for the 1st time when using your BuyClub voucher?

Answered: 180 Skipped: 0

2. Would you recommend Ukiyo to others?

Answered: 181 Skipped: 0
Great food, srvice!
4/6/2019
Very delicious and original ramen restaurant in Geneva
4/7/2019
Good food
4/9/2019
Le plat un peu lourd et il n'y avait pas de légumes, malheureusement
4/9/2019
It's amazing. Food is great, service is even better!
4/9/2019
It was ok. Nothing to rave about.
4/10/2019
The food is great
4/11/2019
The service was very very slow. It took 2 minutes before someone came to gave us the menus.
4/11/2019
I loved the place, the staff and the food was great!
4/12/2019
Food was not very good. Place overcrowded, staff stressed we have seen to the kitchen - they were opening the big packet of frozen dumplings and poring it to the oil. Ramen was average and we didn't feel good after this food. I was feeling really sorry for the staff of the restaurant- they were doing their best but were under big pressure.
4/13/2019
good food but the athmosphère is not special , looks like a cafeteria !
4/13/2019
Personnel very kind
4/15/2019
Always a great experience!
4/16/2019
Good food good service
4/22/2019
It's a great place with friendly service.
4/26/2019
Very nice restaurant, lunch was excellent and the ambience was friendly and kind
5/1/2019
Highly recommended!
5/2/2019
A nice place with tasty food
5/4/2019
Over 2 hours to be served, too long for lunch
5/5/2019
5 stars
5/5/2019
Good food, excellent service
5/7/2019
Amazing food and good service
5/12/2019
The service this time (our third time there) was far from good.
5/15/2019
Good
5/16/2019
j'ai réservé et ajusté notre heure d'arrivé, nous n^étions finalement pas attendus et avons du nous installer à la cave sur des futons. pas super confirmtable meme si amusant dans les premières 5 minutes
5/20/2019
Everything delicious
5/20/2019
a very pleasnt experience+ good value for money
5/21/2019
Super slow service in restaurant
5/26/2019
Friendly personal and nice place
5/27/2019
Un bon restaurant pour les spécialités Ramen.
5/27/2019
I’ve already brought looots of friends !
5/28/2019
We love this place.
5/29/2019
On se croirait au Japon.
6/1/2019
Very good. But it is difficult for two people to spend the whole voucher amount !
6/2/2019
Food and ambiance not great, there is much more interesting Ramen places in Geneva
6/4/2019
Very nice food and very copious, so go with a good appetite.
6/4/2019
Very kind staff
6/8/2019
Super nice and super good
6/16/2019
There were 2 in our party; 1 of us said "maybe," the other one of us said "no."
6/23/2019
We ordered take away on Sunday. Eaux Vives place. Opened food at home... The spicy chicken Ramen only had 3 small pieces of chicken.the calamari dish HAD NO CALAMARI, only cabbage and leaves..it has happened once before. That time i thought it was a mistake. If they have a problem with discounted buy club members they should not participate
6/24/2019
food is good
7/23/2019
Very authentic japanese food
7/25/2019
Very good and different from usual Sushis
7/31/2019
Very nice place
8/3/2019
I had the cold salad udon with chicken for the first time at Ukiyo this visit because it has been so hot. It was nice :-)
8/5/2019
The starters are very nice, also the mains are good. Seating isn't super great, very small inside and outside is also a bit tight and uncomfortable on the chairs. Service is very friendly.
8/9/2019
good location serving hearty food
8/9/2019
Good food, kind service
8/10/2019
Already have recommended it
8/12/2019
good food, good choices and good value for money
8/19/2019
Bad critics on Ukiyo heard from other Japanese a few years ago were totally changed.
8/21/2019
Good hearty food, very welcoming staff, great value/money
8/23/2019
Very friendly great food and good vlue
8/24/2019
Helpful, nice though busy
8/30/2019
Very good and staff friendly.
9/11/2019

3. One thing you especially liked about Ukiyo

Answered: 132 Skipped: 48
Very friend’y Service
4/4/2019
Food and size of portion
4/6/2019
It’s a good Japanese ramen bar and quick food place. People are nice and friendly.
4/7/2019
good quality food with reasonable price
4/7/2019
The food was really done with care
4/8/2019
Large selection of drinks and food
4/9/2019
Desserts!
4/9/2019
Tokio Ramen is excellent
4/9/2019
FOOD
4/9/2019
The kindness of the staff, and the quality is super good
4/11/2019
Food was good
4/11/2019
food
4/12/2019
The tempura was amazing!
4/12/2019
x
4/13/2019
Food quality
4/13/2019
food and service great
4/13/2019
Vegetarian options
4/15/2019
Cozy restaurant
4/15/2019
The Walters were very friendly
4/16/2019
Great food paired with friendly, efficient staff.
4/16/2019
nice udon
4/17/2019
Choice
4/18/2019
Good flavors and nice service
4/18/2019
Quality fresh food and the service was excellent.
4/19/2019
Cheese
4/22/2019
Food is very good and staff are very friendly!
4/22/2019
Service
4/23/2019
Spicy Tokyo Ramen was a fresh with a great combination of flavours.
4/25/2019
Atmosphere
4/27/2019
Thé service
4/28/2019
Sake variety
4/28/2019
Good genuine noodle bowls
4/28/2019
Smiling service
4/29/2019
The food
4/30/2019
Caroline is the best waitress :) and I love the vegan udon that is now on the menu
4/30/2019
Niku udon was excellent!
5/1/2019
The food
5/1/2019
Everything is so good!
5/2/2019
The food tastes likes what I eat when I was visiting Japan.
5/4/2019
Udon
5/4/2019
Taste
5/4/2019
Ramen is good
5/5/2019
Food, decor
5/5/2019
Food and customer service
5/5/2019
The quality of the meal
5/6/2019
Good food
5/7/2019
Ver nice staff
5/7/2019
The ramen and desserts
5/9/2019
Good flavors!
5/10/2019
I like the udon
5/12/2019
Copious portions
5/12/2019
The food itself is very good.
5/15/2019
Ramen
5/16/2019
Udon beef and onion
5/18/2019
Nourriture, décor, qualité de l'accueil et du conseil (hello, goodby & thank you in japanese). Child friendly place! The have a special room, with toys!!
5/19/2019
Both food and service were good
5/20/2019
cuisine, friendly service
5/21/2019
Excellent and friendly service, very nice interior with possibility to book special seating on the floor Japanese style
5/26/2019
Food and staff
5/26/2019
Lots of vegetarian choice
5/26/2019
Their food, I liked all what I have tasted esp. Ramen
5/27/2019
Le cadre est simple et original et la qualité des mets était très bonne.
5/27/2019
Good food which reminds me of Japan restaurants, friendly staff, nice deco, never ending improvement
5/28/2019
Leur présentation.
6/1/2019
Taste of food.
6/2/2019
The starters were delicious
6/4/2019
Service is always friendly (although albeit slow some days).
6/6/2019
it is clean
6/8/2019
The food is very tasty and one can get a good variety for the amount of the voucher. The place itself is also very pleasant, even though I have been taking away.
6/9/2019
SPicy tokyo ramen
6/13/2019
taste
6/14/2019
Udon
6/16/2019
the food
6/17/2019
I feel like I'm eating in Japan!
6/19/2019
Everything is good and service nice
6/22/2019
Food when correct , is very tasty
6/24/2019
Very tasty, exotic and healthy food Children friendly
6/26/2019
Food
7/2/2019
Great starters. Good location
7/2/2019
Great food
7/5/2019
Food was great and friendly service. Excellent Kimchi!
7/8/2019
tasty food, great service
7/10/2019
The meal
7/13/2019
I like the service. The restaurant staff was friendly and helpful.
7/15/2019
the food is excellent and also the service
7/15/2019
The food
7/15/2019
the personal of thé restaurant
7/16/2019
Food & service quality
7/19/2019
The noodles. The large choices on the menu.
7/20/2019
variety
7/23/2019
Great service, fresh homemade products
7/25/2019
Friendly staff and the best shrimp tempura in town!
7/30/2019
Food
7/30/2019
quality and authentic flavors
7/30/2019
different tast of Japan, very nice waitress
7/31/2019
Takoyaki
8/2/2019
Quality of the food
8/2/2019
The food, especially ramen and udon
8/3/2019
Tempura for starter was really tasty and well prepared.
8/5/2019
Everything was tasty and fresh.
8/6/2019
service is friendly
8/6/2019
Udon
8/7/2019
The taste of the soupe
8/9/2019
Service is super friendly, dishes came out quick but not too quick.
8/9/2019
friendly staff
8/9/2019
Dishes, eating sitted like in Japan
8/10/2019
Spicy Ramen was very good.
8/11/2019
Deliciousness
8/12/2019
Ramen was good; good variety of choices.
8/12/2019
Good size portions
8/13/2019
Friendly staff
8/13/2019
Delicious food, friendly staff and they had gluten-free options!
8/16/2019
japenese beer selection
8/19/2019
The authentic food experience
8/20/2019
Food is very good and portions generouses. Good service.
8/20/2019
selection of menu
8/21/2019
The service. Very kind waiter
8/21/2019
Food, people
8/21/2019
Very welcoming
8/23/2019
Good food, beautiful dishes, many food choices
8/24/2019
Delicious
8/24/2019
Friendliness
8/24/2019
Food is excellent and staff very welcoming
8/24/2019
Good choice of ramen/udon.
8/26/2019
Good friendly service
8/27/2019
The food
8/31/2019
Welcoming staff. Good food.
8/31/2019
Originality
9/2/2019
Great food
9/2/2019
Good range of menu choices
9/2/2019
The food, different from what I've tried before
9/2/2019
Food
9/4/2019

4. One thing Ukiyo could improve on

Answered: 91 Skipped: 89
Nothing
4/4/2019
Table is small for the plate, glass and drink
4/6/2019
more space would be nice
4/7/2019
Online order for both sites (eaux vives and place de grenus).
4/7/2019
There should be vegan tempura and vegan desserts
4/9/2019
La carte est difficile à comprendre, surtout pour une première visite
4/9/2019
Waiting time was quite long
4/9/2019
Maybe the bathrooms are not wonderful
4/9/2019
The quickness of taking orders can be improved. But for the rest it is perfect.
4/11/2019
service
4/11/2019
noise
4/12/2019
Add some caffeine free plant infusions in their drinks choice.
4/12/2019
more staff. Cooked food - not frozen dumplings from the big packet
4/13/2019
Service timeliness and more seats
4/13/2019
Everything was perfect
4/15/2019
if more side dishes
4/17/2019
We know the food isn’t fresh but no need to have packets of frozen food in sight!
4/18/2019
It was good
4/18/2019
Dashi
4/23/2019
Nothing, all good.
4/26/2019
Servers were overworked and stressed
4/28/2019
Ambiance - i was a bit cafeteria stle.
4/28/2019
Price are a bit too high if not with buyclub)
4/29/2019
The service is close to non-existant. Most of them are nice but you don't understand why you have to wait for 30 minutes to get your table cleaned while 4 of them are doing nothing in the kitchen and just talking to each other.
4/30/2019
Their new bao like buns and their cream cheese starters need work
4/30/2019
Larger menu
5/1/2019
In their restaurant in Eaux-Vives they don’t have any space in the bathrooms to change a baby... we went with our two month old baby and we handle the situation with many difficulties
5/1/2019
The space between the tables is a little narrow, specially when crowed.
5/4/2019
Find more spacious place for restaurant
5/4/2019
Service
5/5/2019
Service
5/5/2019
Nothing to ask for More
5/5/2019
-
5/6/2019
Slow service
5/7/2019
The shop really needs some fixing up, restructuring.
5/7/2019
8.90 for a bottle of Eau Gazeuse?
5/10/2019
The waiters need to be more professional
5/11/2019
Speed up service
5/12/2019
The service
5/15/2019
le service, les réservations.
5/20/2019
reply faster to bookings online
5/21/2019
The waitress was super nice but the order could have been taken faster
5/26/2019
In restaurant service is too slow. They seem to prioritize their takeout/delivery business over in store
5/26/2019
N/A
5/27/2019
Par contre le service devrait être un peu plus attentionné: 15 minutes pour commander et la même chose pour demander la facture.
5/27/2019
Bring back the creamy udon !
5/28/2019
None
6/2/2019
Ambiance, food quality
6/4/2019
Consistency. We've been here several times over the years and the quality and tastes varies so much depending on who the chef is that night.
6/6/2019
More mochi icecream flavor
6/13/2019
cleaning table
6/14/2019
Add cappuccino
6/17/2019
Not enough space on tables
6/22/2019
Service was very slow. Also, we (there were 2 of us) had sat down at a 6-person table, and the waitress asked us to move to a 2-person table, which we did. BUT nobody came to sit at the 6-person table during our whole stay at the restaurant (and it was a long stay, given the long wait time before they came to take our order). And if a party of 6 had come in, there were other 6-person tables!
6/23/2019
Staff attitude.. eaux vivesp Packing the right order of the food and correctly.
6/24/2019
Bigger and More sturdy tables.
7/2/2019
smokers could sit father away from non-smokers
7/15/2019
No complaints really, but I miss the starter that had the fresh tofu. That was so good!
7/15/2019
The outdoor tables are wobbly
7/15/2019
the grenus restaurant I really prefere eaux vives one
7/16/2019
when some of the food is not available, it should mark which it should be removed. Or it is just temporary unavailable.
7/23/2019
Maybe more choices for drinks. And try to keep the most appreciated food stuff
7/30/2019
more punctual service
7/30/2019
The noodle was not as good as last time
8/2/2019
All perfect and tasty
8/2/2019
Confort t table and chairs
8/2/2019
Please stop using (plastic) straws.
8/5/2019
Nothing. It was perfect!
8/6/2019
Nothing
8/7/2019
The room, too small
8/9/2019
Seating. Though it's hard given the small space.
8/9/2019
more comfortable seating
8/9/2019
The dishes seemed more refined 2 years ago
8/10/2019
the flavour and "extras" like spinach are stupid prices
8/13/2019
nothing really, I like it a lot.
8/19/2019
Service speed
8/20/2019
Timing of serving noodles (with other dishes or not), and temperature of soup (whether hot for Japanese or mild for others)
8/21/2019
?
8/21/2019
nothing, it was great
8/23/2019
Waiter service
8/24/2019
Faster service
8/24/2019
Ramen less salty
8/24/2019
Tables were small and wobbly
8/24/2019
Service was a little slow (but nice!). It's a little pricey for value at full price (especially the extras).
8/26/2019
Explanations on the menu what it is; we are not all experts in Japanese food
8/30/2019
Not really clean
8/31/2019
More choices, improve the menu choice
8/31/2019
None
9/2/2019
Service sometimes slow
9/2/2019
The place ! A little bit of renovation !
9/2/2019
It would be more hygienic to use table mats.
9/11/2019

5. Do you think you'll return to Ukiyo in the future, even without a BuyClub voucher?

Answered: 180 Skipped: 0
It suited us for this occasion
4/4/2019
We prefer Geneva centre location rather than Eaux Vives
4/7/2019
I will definitely return.
4/12/2019
Already did...twice!
4/18/2019
The food was excellent and could eat like that every day!
4/19/2019
Of course!
4/22/2019
Definitely.
4/26/2019
Yes, for sure.
5/2/2019
I will definitely take this tasty food, maybe for take away or delivery.
5/4/2019
Definitely yes I will comeback
5/5/2019
Primarily because of location, not very convenient for us.
5/12/2019
I will, definitely!
5/19/2019
nous avons un deuxieme bonà utiliser, mon mari a décidé que ce serait sans lui
5/20/2019
For sure!
5/21/2019
Might do delivery/takeout
5/26/2019
Definitely big yes !
5/28/2019
Tonight's meal was super yummy. Our faith in the restaurant has been restored and we'll continue coming here.
6/6/2019
And have done so.
6/9/2019
See above. Service was slow and not friendly.
6/23/2019
prefer take away.
7/23/2019
I'm writing this review from Ukiyo, where I went again the day after I used the voucher. One might say I'm a little obsessed with Ukiyo now
7/30/2019
Expensive but great, well worth it
8/2/2019
The price when coming with 4 to 5 people
8/3/2019
Yes
8/5/2019
Definitly
8/20/2019
yes yes yes, we loved it!
8/27/2019

6. Any other comments to BuyClub or to Ukiyo?

Answered: 35 Skipped: 89
Thank you great idea
4/6/2019
To Buyclub: thanks for bringing out this classic voucher and also for giving the chance to choose between both restaurant locations!
4/7/2019
Très content de visiter un restaurant qu'on connaissait pas
4/9/2019
Excellent service
4/9/2019
disappointment but the staff was really nice and hard working
4/13/2019
All food is very good...even the ice cream was delicius!
4/15/2019
Thx guys for coming up with all these great deals!
4/16/2019
Staff great!
4/18/2019
We liked the place, we will be back again :-)
4/26/2019
Super happy with this discovery
4/30/2019
It is very curious they didn’t think on the kids question for the bathrooms when they have a dedicated playground for children... something to work on...
5/1/2019
Everything is perfect, from entree to dessert!
5/2/2019
Keep up the good work
5/5/2019
A bit noisy to feel a Japanese immersion
5/7/2019
We really like going to the Grenus site - the tatami are great!
5/10/2019
do it again
5/21/2019
You need more staff to support takeout/delivery
5/26/2019
As big Japan fan with 10 trips there, highly recommend the place, never been disappointed, neither Grenus nor E-V ! Ganbatte Ukiyo to BuyClub !
5/28/2019
The first question of the survey is misleading as I did discover Ukiyo via BuyClub but it was through a previous offer.
6/9/2019
Was Great ;)
6/17/2019
Thanks for the opportunity to try Ukiyo, it improved a lot since my last visit in Aug 2017!
6/22/2019
Excellent food and service!
7/2/2019
80 francs credit is too much for this resto
7/5/2019
Please do more vouchers for Ukiyo
7/15/2019
Keep up the good work. Continue to offer quality establishments and products. Thank you
7/30/2019
Pleasantly surprised
7/30/2019
Noodle not as good
8/2/2019
Thanks! Looking forward to the next buyclub :-)
8/5/2019
All ok
8/7/2019
Great service
8/10/2019
Nice atmosphere
8/13/2019
Everything was perfect
8/20/2019
Delicious meal and lovely staff. Thank you.
8/27/2019
Delicious Tokyo ramen
8/31/2019
BuyClub please release other vouchers from Ukiyo. Very appreciated!
8/31/2019
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