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Aeschbach | Survey Results

Total replies: 42
Sent to: 196
Offer ID: 3145 See page

1. Did you discover Aeschbach for the 1st time when using your BuyClub voucher?

Answered: 39 Skipped: 1

2. Would you recommend Aeschbach to others?

Answered: 42 Skipped: 0
It is truly the best shoe and sports shop in Geneva, efficient and welcoming staff
12/8/2018
High quality gear, reasonable prices, and knowledgeable staff.
12/11/2018
The rental process was very fast and efficient, the choice was good, the price correct. We'll be back
1/7/2019
Goo & large variety of products. A bit pricey.
1/8/2019
Very professional service
2/17/2019

3. One thing you especially liked about Aeschbach

Answered: 27 Skipped: 13
Staff is very good
12/1/2018
very good service
12/3/2018
good service
12/4/2018
Quality of the skis for rent. Knowledge of the sraff
12/8/2018
The choice, the professional service, it's long history in Geneva, the fact that it is still a family owned business
12/8/2018
Location - Balexert is very convenient for me.
12/11/2018
Helpful staff
12/15/2018
Customer oriented approach
12/15/2018
The very helpful advisors
12/15/2018
Quick, friendly service, and good quality gear.
12/15/2018
Pleasant service at the ski rental area
12/18/2018
Excellent service and they love to ski
12/21/2018
Friendly
12/24/2018
good service and nice staff, very helpful to recommend right equipment for a beginner.
12/27/2018
The customer service was very good. The man was great with our children and very helpful.
12/27/2018
They have everything and the customer service is good.
12/28/2018
Immediate friendly efficient service & English fluent.
1/4/2019
Cuatomer service
1/4/2019
The rental process was very fast and efficient, the choice was good, the price correct. We'll be back
1/7/2019
Good service and choice of items
1/8/2019
Very friendly service, especially important because I was renting ski equipment for my kid for his first skiing experience
1/9/2019
Excellent quality, friendly staff
1/14/2019
the service
1/15/2019
Extremely professional staff with good advices for sports material.
1/28/2019
Large stock and te person in charge was very nice.
1/29/2019
They are available and professional
2/15/2019
Their selection
2/17/2019

4. One thing Aeschbach could improve on

Answered: 13 Skipped: 27
None
12/8/2018
Additional staffing - we had quite a wait because we unfortunately went on a Saturday afternoon and, well, so did everyone else... Still good.
12/11/2018
More staff, it was quite busy
12/15/2018
Choice of skies
12/15/2018
Expertise of ski personnel.
12/21/2018
Less paper
12/24/2018
Web site not easy to find saison ski options.
1/4/2019
Choice of shoes /skis
1/4/2019
Cannot think of any.
1/8/2019
Prices?...
1/14/2019
the pricing, do more sales
1/15/2019
Being a bit faster, especially at the cashier.
1/29/2019
N/A
2/17/2019

5. Do you think you'll return to Aeschbach in the future, even without a BuyClub voucher?

Answered: 40 Skipped: 0
Though I would comment that with the voucher the price seems to be right. Without the voucher it would be a bit expensive.
12/1/2018
Definitely
12/8/2018
But more the voucher was an extra kicker to not worry about shopping around elsewhere to save a few pennies.
12/15/2018
It's expensive without the buyclub voucher.
12/27/2018
They are expensive!
1/13/2019

6. Any other comments to BuyClub or to Aeschbach?

Answered: 9 Skipped: 27
Thank you!
12/8/2018
To Aeschbach: the shop staff helping us advised my wife to go for the Silver level on skis, and then gave her Gold level boots without any consultation - price of about 100CHF more. We only realised this at the register, and thought that was quite sly.
12/11/2018
No
12/24/2018
More details for children.
12/27/2018
None
12/27/2018
Good discovery, thanks guys
1/7/2019
Please bring out more similiar offers.
1/8/2019
Thank you for your excellent and professional work
1/14/2019
The voucher included 100 CHF credit, but I only spent 91 CHF. It was told at the shop that I had to use all the credit in one time. I thought that I could use it in several times. Not very convenient.
1/29/2019
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