Get Offers By Email:

Smile and Care | Survey Results

Total replies: 66
Sent to: 258
Offer ID: 3931 See page

1. Did you discover Smile and Care for the 1st time when using your BuyClub voucher?

Answered: 65 Skipped: 0

2. Would you recommend Smile and Care to others?

Answered: 66 Skipped: 0
Always very professional with good follow up.
11/27/2020
Very clean, team very professional, kind vlient oriented.
11/27/2020
The associate kept pushing for extra sales, was very pushy all the way in order to have me perform extra x rays. In the end I had to pay more than the coupon price, with no heads up about the cost. It feels more like a business than actual doctor. The actual oral cleaning was done in half an hour and felt really subpar compared to other reputable cabinets.
12/4/2020
Arrived on time but had to wait. Which would have been fine but then had to finish my appointment in a rush because the next visitor had been waiting already. Missed time should be compensated in such emergency situations.
12/12/2020
Un accueil très chaleureux et les dentistes sont très polies
12/17/2020
Very clean, very professional, very kind staff
1/4/2021
Amazing service. Professional and thorough
1/25/2021
Awesome place, staff and very professionals
1/29/2021
Brilliant staff
2/8/2021
his is a great clinic. Lovely staff, and really warm environment. We are always impressed
2/9/2021
Modern facilities, good location, friendly professional team, excellent service and care
2/9/2021
Aussi bien l'hygiéniste que le médecin dentiste se sont montrés extrêmement efficaces
2/16/2021
Excellent !
2/16/2021
They are very professional, with or without voucher.
2/22/2021
Détartrage parfait,une des premières fois où je n'ai pas eu mal car j'ai des retraits de gencive. L'hygiéniste a fait très doucement, merci beaucoup!
3/4/2021
Excellent service
3/4/2021
Absolutely!!!
3/8/2021
300% satisfied. Margaux's hands and touch are golden
3/27/2021
Very clean and beautiful place. The stuff is very professional, punctual and friendly.
4/29/2021
Very efficient and nice service
5/11/2021
Definitely
5/18/2021
very professional
5/30/2021
Good Service, Clean
6/1/2021

3. One thing you especially liked about Smile and Care

Answered: 48 Skipped: 14
People are very kind and serious.
11/27/2020
Interior design- furniture
11/27/2020
Very nice and competent staff
12/4/2020
N/A
12/4/2020
Réservation rapide, service professionnel
12/10/2020
thier speed. i barely had 10 min wait time. the friendliness of the employees as well
12/11/2020
helpful and friendly staff and overall great service
12/12/2020
Les gens sont très attentifs
12/17/2020
staff professionalism
12/29/2020
Welcoming and polite and appointment reminders.
1/4/2021
The gentleness of my dentist.
1/5/2021
Clean and nice
1/8/2021
excellent service
1/8/2021
Attention to detail and superb service
1/25/2021
Staff
1/29/2021
The therapist was really very good!
2/5/2021
Location, modern and clean facilities
2/7/2021
Very helpful during the appointment, particularly with my crying baby
2/8/2021
The people
2/9/2021
The care the hygienist took - very gentle, checking in all was ok and excellent job done - I’m a nervous patient so it was perfect for me and I’ll be back!
2/9/2021
Friendly service
2/12/2021
Il a fallu prendre une 3e radiographie. On ne m'a pas demandé un surplus pour cette dernière.
2/16/2021
Aussi bien l'hygiéniste que le médecin dentiste se sont révélés extrêmement efficaces.
2/16/2021
Very professional and modern with most recent equipments. Nice staff.
2/18/2021
Margaux, Dental Hygienist
2/22/2021
Great location and easy parking, great service and facilities
2/22/2021
Friendly, efficient
3/4/2021
Maria the hygienist was fantastic, passionate about her job and loves what she does.
3/8/2021
Nice people, nice service
3/11/2021
Efficient friendly service
3/21/2021
they always have the last technology
3/22/2021
Friendly staff
3/22/2021
Always friendly, always on time, gentle cleanings and taking the time to provide explanations for all of the advice
3/23/2021
They always play great music
3/27/2021
Quick - did a good job.
3/29/2021
clean place and kind people
4/29/2021
Very professional and welcoming.
5/2/2021
Friendly and gentle
5/4/2021
Professional
5/12/2021
the hygienist was v kind
5/14/2021
Professionalism, efficiency, situation and comfort
5/18/2021
Friendly
5/25/2021
pleasant, efficient dental hygienist
5/27/2021
quick service well done
5/30/2021
Efficient and well organised
6/1/2021
Great service
6/1/2021
professionalism
6/3/2021
On time
6/3/2021

4. One thing Smile and Care could improve on

Answered: 21 Skipped: 41
N/A
11/27/2020
/
11/27/2020
Service
12/4/2020
can't think of any
12/11/2020
scheduleing
12/12/2020
Rien
12/17/2020
Disabled access.
1/4/2021
Don’t try to up pressure and up sell x rays to clients who only want to clean their teeth.
1/8/2021
Timing - I was left waiting 20 Mins at start
1/25/2021
all good on my visit
1/29/2021
A disabled loo
2/8/2021
Absolument rien
2/16/2021
Absolument rien à améliorer !
2/16/2021
Nothing except at times respecting the time of the apointment
2/18/2021
Nothing
2/22/2021
Face shield for patient as my face was full of water when rinsing the teeth .
3/8/2021
Send reminders for appointments
3/21/2021
Cleanliness of common areas
3/22/2021
None
5/12/2021
Pre sign is so on need to fill in Docs at the clinic
6/1/2021
na
6/3/2021

5. Do you think you'll return to Smile and Care in the future, even without a BuyClub voucher?

Answered: 62 Skipped: 0
N/A
12/4/2020
Definitely yes
1/25/2021
I have already returned to them for a procedure
2/9/2021
J'ai été très impressionnée par les soins prodigués !
2/16/2021
Yes I would . Out of the center of Geneva which is a plus for car drivers like me :) also great wonderful service by Maria I will definitely go back .
3/8/2021
No commemts.
3/26/2021
If I will return to Smile and Care in the future ? Not just "probably yes" but "ABSOLUTELY YES"
3/27/2021
Possibly.
3/29/2021

6. Any other comments to BuyClub or to Smile and Care?

Answered: 12 Skipped: 41
N/A
12/4/2020
Thank you so much for your kindness, Dr. GAFFAR !
1/4/2021
Having more more dental cleaning vouchers at least quarterly would be nice. Keep up the good work Buyclub!
1/8/2021
Thank you - great offering
1/25/2021
Merci, votre Club est génial !
2/16/2021
Votre service est génial ! Merci !
2/16/2021
I've done all dentist works there and I am very satisfied.
2/18/2021
Please keep up the good work!
2/22/2021
More vouchers plz LOL
3/8/2021
Specialist was very nice and professional
3/11/2021
None
5/12/2021
Efficient, friendly service:)
6/3/2021
Love Your City More
with up to 50% off
Get notified when exclusive offers are launched in your city:
You can unsuscribe at anytime with one click