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Neve | Survey Results

Total replies: 49
Sent to: 165
Offer ID: 3998 See page

1. Did you discover Neve for the 1st time when using your BuyClub voucher?

Answered: 49 Skipped: 0

2. Would you recommend Neve to others?

Answered: 49 Skipped: 0
The clinic is fabulous - brand new - state of the art equipment and very helpful and friendly staff - the hygienist was excellent - highly recommend.
3/25/2021
very friendly and professional would love to continue using them as my dentist
3/31/2021
AMAZING EXPERIENCE, I will be back just for Jessica :)
4/13/2021
very professional, super nice team.
4/20/2021
The best dental cleaning in town!
4/20/2021
Excellent
4/22/2021
I was very satisfied with the experience
5/21/2021
The teeth cleaning was very thorough and intensive, but good.
5/27/2021
The girl is just so delicate
5/31/2021
Great installation, easy to get to, modern equipment, clean, respectful staff, well treated.
6/1/2021
Great place
6/10/2021
Fantastic service, quick, easy clean location and took into consideration COVID meaures.
6/11/2021
Very nice clinic. Warm welcome et excellent service.
6/14/2021
Nice welcome, professional environmentm hygiene
6/21/2021

3. One thing you especially liked about Neve

Answered: 36 Skipped: 12
Very professional & kind hygienist
3/19/2021
Yes especially Mrs. Jessica Wehrli, very professional and very kind
3/23/2021
Personnel accueillant, professionnel et sympathique!
3/24/2021
Everything is brand new and they've obviously spared no expense in getting top of the line equipment and great technicians, hygienists and dentists.
3/25/2021
Professionalism
3/25/2021
Very clean and friendly staff.
3/29/2021
professionalism and efficiency and minimum waiting time
3/31/2021
Close location to my home place was y access by public transport
4/10/2021
very clean and profesionnal
4/13/2021
Jessica (the hygienist) was very professional and diligent
4/14/2021
Juste perfect
4/15/2021
Professional
4/15/2021
Very helpful dentist and hygienists, very thorough and they all took the time to help answer questions I had.
4/20/2021
professional
4/26/2021
Personal
4/26/2021
Very clean and dental hygienist was gentle and kept asking if I was ok
4/27/2021
pro
5/4/2021
Beautiful, brand new clinic and friendly staff.
5/5/2021
Beautiful picture behind the reception
5/13/2021
Excellent treatment
5/14/2021
Very professional and friendly
5/17/2021
The hygienist was very helpful. I did not feel any pain and the overall service was quite satisfactory.
5/21/2021
The lady who did it was Kimi.
5/27/2021
Super friendly and competent staff, great result and they provided good explanations of what was done etc.
5/30/2021
Everything is super clean
5/31/2021
Great installation, easy to get to, modern equipment, clean, respectful staff, well treated. Great détartrage
6/1/2021
The professionalism
6/3/2021
Jessica was very professional and very warm welcoming. Thank you very much.
6/3/2021
Clean and modern offices.
6/10/2021
Thorough clean
6/10/2021
Jessica my Hygienist is one of the best I have ever had in Geneva.
6/11/2021
Clear explanations at every step of the treatment. Very kind attention and kindness
6/14/2021
cleaning professional was very good
6/21/2021
Very professional
6/25/2021
Le spécialiste a été très professionnel, elle a travaillé très gentiment et les gencives n'ont pas du tout saigné après le nettoyage, à la différence aux procédures faites ailleurs.
7/2/2021
Professionnalism
7/18/2021

4. One thing Neve could improve on

Answered: 19 Skipped: 29
Add a fluoride protection after cleansing the teeth
3/19/2021
I think there are likely still to be kinks ironed out but they are still new and presumably need to attract more clients - they have a busy clinic in plainpalais and if they offer the same service and expertise in Lancy then there's no reason they shouldn't get busier very soon.
3/25/2021
Nothing I can think of
3/25/2021
Inform client that we can have anesthesia in case it hurts.
4/13/2021
nothing
4/14/2021
It's not their fault, due to construction, but it was a little hard to find. Other than that, nothing.
4/20/2021
No
4/22/2021
ok
5/4/2021
Nothing I could think of!
5/27/2021
Nothing
5/30/2021
/
5/31/2021
Nothing, it was good surprise!
6/1/2021
Qualty of medical service
6/2/2021
give precise directions to find location: this is a new area and not yet properly sign posted so everyone should go by public transport!
6/3/2021
Everything was perfect
6/3/2021
I was not given an appointment with my own dentist, and have to go back to see him.
6/10/2021
All good
6/10/2021
I don't know. Everything was perfect for me.
6/14/2021
Lors le nettoyage il serait bien de mettre périodiquement du balm ou gel sur les lèvres pour les hydrater et prévenir les déchirures eventuelles. (Cela ne m'est pas arrivé, mais au cas où)
7/2/2021

5. Do you think you'll return to Neve in the future, even without a BuyClub voucher?

Answered: 48 Skipped: 0
I've already booked my next cleaning appointment for 6 months for both me and my husband.
3/25/2021
Yes
4/22/2021
No. Wasted time and money.
6/2/2021
I became a patient due to a BuyClub voucher in 2019.
6/10/2021
Will ask for a devis and see
6/14/2021

6. Any other comments to BuyClub or to Neve?

Answered: 9 Skipped: 29
Very professional, competent hygienist who answered all questions well & explains stuff which was in line with my dentist‘s recommendations anyways. She was also very thorough in doing her work. Apologized for a little delay & did not rush my treatment either.
3/19/2021
Thank you for an excellent experience
4/20/2021
Yes
4/22/2021
It was a very good experience and I can recommend them.
5/27/2021
/
5/31/2021
Nice find team ;)
6/1/2021
Thank you
6/10/2021
Thank you!
6/11/2021
Keep up the good work.
6/14/2021
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